Job Role : Non-Clinical - Finance/Accounting - Financial Coordinator
Job Location : 2411 W Belvedere Ave Baltimore, MD 21215
Job Tenure : 3+ Months
Descriptions-
Job Title: Financial Coordinator
Schedule: 5X8; 8:30AM - 4:30PM
Location: Onsite
Summary:
Coordinates the daily billing activities of assigned department, works independently to maintain consistent workflow of all billing
activities, and serves as a liaison between the Professional Billing Office, physicians and third party payers. May perform Charge
Entry functions to optimize revenue enhancement.
Requirements:
- High School Diploma/GED
- 1-3+ years relevant experience
Preferred: Bachelor's Degree in Finance
Responsibilities:
Coordinates and monitors daily revenue cycle activities to optimize reimbursement opportunities. Collaborates with
intradepartmental administration, physicians and interdepartmental representatives to support established policies and
procedures. Meets with patients requiring financial counseling. Verifies benefit coverage to determine patient financial liability.
Communicates, via written notification, patient financial responsibility. May initiate patient payment plans in accordance with
established policies and procedures. Works proactively and collaboratively to investigate and resolve patient billing issues.
Provides documentation requested by third party payers to enhance reimbursement opportunities. Performs patient registration
and appointment scheduling into the computerized system and update information as applicable. May supervise. including
assignment of work, monitoring of activities, and participation in performance appraisals, according to established departmental
procedures. May facilitate the FMLA and disability process.
Optimizes facility and professional charge entry and subsequent collections for all services provided. Collects co-pays and fees
from patient according to established policies and procedures. Ensures that batches balance at the end of the day. Reviews
patient encounter forms for accuracy and completeness. Consults with providers when additional information is required.
Performs charge entry and BAR functions, according to established policies and procedures. Prepares deposits daily and performs
reconciliation function according to established policies and procedures. Works in collaboration with the Professional Billing Office
to provide attachments and supporting documentation required to process claims. Reviews and resolves front desk edit reports,
missing charge reports and claims manager edit reports.
Ensures the integrity of the billing functions and monitors compliance according to established policies and procedures. Ensures all
charges for services provided are entered according to established Quality Indicator Goals. Participates in special projects and/or
committee meetings as assigned. Evaluates on an ongoing basis office billing activity. Assesses utilization of forms and paperwork
flow to assure streamlined functions. May track and age referrals, according to practice. Follows up on outstanding referrals and
may
prepare report. Works in collaboration with the Coding and Compliance Directors at PDI to ensure coding standards are
maintained.
Identifies training and development opportunities for self. Attends seminars, classes and in-services as needed to remain
knowledgeable of all payer requirements. Attends financial coordinator meetings. Attends monthly PDI/Chief's meetings and staff
meetings. Participates in other committee meetings that may be assigned. Keeps current of changes in CPT, ICD-9 coding and
insurance reimbursement. Disseminates information to staff.
Displays a commitment to the value of teamwork by building strong relationships with patients, families, co-workers and
community and by cooperating and collaborating in the performance of duties as needed to promote a unified workplace. Adheres
to all Hospital infection control and safety policies. Ensures HIPAA standards are enforced. Displays an understanding and
awareness of, and performs all duties in accordance with, the Department's and Hospital's Mission and Vision Statements.
Performs related duties as required or assigned.
May perform the following; Pulls and refiles records, files loose reports and other documents in the records, performs file
maintenance in the file area. Processes release of medical records information. Answers telephone inquiries. Prepares and
maintains accurate and complete records for outpatients; active, discontinued, and discharged Sorts and places progress notes,
lab slips in chart and prepares notes to be sent to Health Information Department. Pulls and re-files charts needed for patient visits
or related needs, and processes charts for microfilming. Reviews charts periodically for completeness and accuracy to ensure
proper maintenance; assures medical records are maintained in accordance with accreditation standards, obtains MEC signature.
Distributes and processes all information requests received in timely manner; logs records; follows up on records signed out,
requesting return when appropriate. Handles walk-in requests for release of medical records; obtains appropriate authorizations
for release.
Ensures that all customers receive exemplary service. Serves as a patient/customer advocate when needed. Demonstrates
empathy and understanding of patient/customer concerns by listening carefully and responding appropriately. Exceed
patient/customer needs by anticipating, identifying and responding to such needs in a prompt and courteous manner. Focuses on
what can be done to improve situations for the patient, co-worker and other customers. Keeps patients/customers informed,
explain delays, and provide clear and concise information. Maintains patient confidentiality; respects the privacy and needs of all
patients; continually demonstrates actions that indicate an understanding of patient rights. Portrays a positive organizational
image through adherence to dress code and maintaining a clean work environment. Recognizes everyone, including patients,
visitors and co-workers as customers and treats them with dignity, courtesy and respect. Works at maintaining a good rapport and
appropriate departmental relationships with all patient care personnel, promotes a spirit of cooperation through frequent
communication. Demonstrates knowledge of and behaviors consistent with standards of conduct and code of excellence. Acts in a
way that shows sensitivity for confidentiality, integrity and respect for diversity.
* Ensures appropriate hiring, as well as providing a welcoming and supporting environment for new team members.
* Manages the performance and development of individuals and teams. Responsible for directing, assigning, and reviewing work.
Responsible for discipline of employees or providing input for disciplinary action, up to and including termination.
* Commits to being a good steward of LifeBridge Health's resources.
* Champions the patient experience and commits to being relationship focused.